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The proof

What we refuse to promise

Medicine runs on evidence. So do we. A studio cannot control what Google shows or what patients decide, so we will not sell you a number we cannot stand behind. We promise the system, the work, and the measurement.

We will not promise

  • Traffic.
  • Rankings.
  • Revenue.

Each one is refused for a reason, and each one has something we measure in its place.

The refusal set

No number we cannot stand behind.

Three things every agency offers to promise. Here is why we will not, and what we put on the report instead.

  • Traffic.

    Search demand belongs to patients and the season, not to a studio. We build every surface patients check, then count what actually arrives.

    Measured instead

    Inquiries, clicks, and bookings, tracked to their source

  • Rankings.

    Google takes no instructions from agencies. A guaranteed position is a guess with your name on it.

    Measured instead

    Where you appear, checked live on the call

  • Revenue.

    Revenue is made in the exam room by medicine, payers, and capacity. We claim the pipeline, not your practice.

    Measured instead

    Cost per booked appointment, in plain arithmetic

PulseTrack methodology

Every number carries its method

PulseTrack reports the metric, the cohort it covers, and the timeframe it was measured over. A number missing any of the three does not get printed.
Metric
Booked appointments
Cohort
New patients
Timeframe
Last 30 days
  1. The headline number

    Booked appointments lead the page, with the cohort and timeframe printed beside them. Never a raw traffic curve pretending to be an outcome.

  2. Where bookings came from

    Every appointment request and booking click is tied to the surface it arrived from: search, maps, ads, or direct. You see which work is working.

  3. Cost in plain arithmetic

    Spend sits next to what it produced, and the division is printed so you can check it: what was spent, what it booked, what each booking cost.

  4. The work and the plan

    What shipped this month and what happens next, in plain language. The report is a record of work, not a mood board of charts.

Illustrative sample of a PulseTrack monthly report, drawn for this page. Not client data.

Build standards

Standards every build ships with

None of these are aspirations. Each one is checkable on the work itself, and the ledger's last column tells you how.
  • 3facts on every number

    Metric, cohort, timeframe. A number missing one does not get printed.

  • 4standards, each checkable

    Every row below tells you how to check it yourself.

  • 0numbers we invent

    No composite figures, no anonymous quotes, no borrowed case studies.

  • AAWCAG level we build to

    Tested on every page, in both themes, before launch.

Accessibility to WCAG AA
What every build ships withVerified with automated testing and a full keyboard pass on every page, in both themes. Contrast is measured, never eyeballed.
How you check itTab through this page. Every control shows a visible focus ring and nothing traps you.
Speed, measured fairly
What every build ships withWe time the old site and the new site the same morning, on the same throttled connection and device profile, and report both numbers with the method attached.
How you check itAsk on the discovery call. We run the timing in front of you.
The stack, named plainly
What every build ships withNext.js 14 and TypeScript. Modern, maintained, and yours: you own the repository, the domain, and every design asset.
How you check itView the page source. The stack is visible to anyone who looks.
Structured data on every page
What every build ships withEach page carries a machine-readable summary that tells search engines and AI assistants what it is. The technical name is schema; the point is being legible to machines.
How you check itPaste any page of this site into a public schema validator.

Live verification

We measure your practice in front of you

Nothing on the discovery call is prerecorded. We run the numbers on your current presence while you watch, and you keep them whether or not you hire us.

30 minutes. Plain language. A roadmap, not a pitch.

Measured live, on screen

  • Your current site, timed on a throttled mobile connection.
  • Your Google Business Profile, exactly as patients see it.
  • Your local search results for the care you provide.
  • What AI assistants answer when asked who to see nearby.

Patient data

What we can promise, and what we cannot

The same honesty applies to privacy. Here is the plain version: what we engineer in the parts we control, and what stays with your practice and its own advisers.

What we engineer

The parts we control

  • Attribution

    Attribution is designed to work without conditions, diagnoses, or medical records. We measure where an inquiry came from and whether it became an appointment. Nothing else is needed for that, so nothing else is collected.

  • Calls

    PulseTrack records where an inquiry came from and whether it booked. It never touches your phones, and there is no field anywhere in it for a patient's name.

  • Advertising

    We do not build advertising audiences from people who read about a condition, and we do not upload patient lists to advertising platforms. Campaigns target the care, not the reader.

  • Placement

    We do not place advertising or analytics code inside patient portals or logged-in scheduling. Marketing code stays on marketing pages.

  • In writing

    Every tracking script on your site is inventoried in writing, with what it sends and where it goes, so your privacy officer does not have to take our word for anything.

  • Vendors

    Where a company would handle information about your patients on your behalf, it signs a business associate agreement first, or we do not use it.

What we do not claim

The limits, said out loud

  • No certification

    There is no HIPAA certification for software or for marketing agencies. No such program exists, so we do not claim one, and neither should anyone selling you a badge.

  • Not compliance

    We cannot make your practice HIPAA compliant, and no vendor can. Compliance belongs to your whole operation. What we can do is build the parts we control so they do not put you at risk, and document them so you can check.

  • Not attorneys

    We are not attorneys and none of this is legal advice. Your counsel or privacy officer should review anything that touches patient data, and we give them everything they need to do it properly.

  • No outcomes

    We do not promise rankings, traffic, or patient volume. We commit to inputs and terms. Outcomes are measured, not promised.

Attribution needs a source and an outcome. It does not need a person, so we build it without one.

There is nothing sensitive in it to protect, which is the whole point of designing it that way.

Case studies

No case studies yet.

Client case studies publish here as practices approve them, with the practice named and the numbers pulled from PulseTrack, not from memory. We do not publish invented results, anonymous quotes, or composite figures. Until a practice says yes, this space stays empty, and empty is the honest state.

An empty shelf is a fact you can check. A borrowed one is not.

Reserved for the first approved case study

Practice
Not published yet
Metric
Not published yet
Cohort
Not published yet
Timeframe
Not published yet
Method
Not published yet

One practice, one metric, one cohort, one timeframe, the method linked.

Empty on purpose. Nothing publishes here until a practice approves it.

Next step

See what your practice’s system would look like

A 30-minute call in plain language. You leave with a roadmap for your practice, whether you hire us or not.